Returns


Don't worry, we got you.

We offer 100% refund/exchange within 15 days from delivery. Just place your return request here (enter your order number and verify yourself as a buyer) and we'll arrange a free pickup from your doorstep. This service is available in most locations.

Please make sure that your tees are unused and the tags are attached. Pack them well and hand them over to our courier partner.

If you'd like an exchange, email us at mail@shibusa.in with the size and colour of your choice after you've placed your return request at the link above.

That's it, your part is done. Sit back and relax while we take care of the rest.

Terms




  1. Return pickup is available in most locations but is not guaranteed and depends on the availability of a reverse shipment service in your location.

  2. If we are unable to arrange a pickup, we'll reach out to you over email and request you to ship the package yourself. In this case, the responsibility of the package reaching us safely lies with you.

  3. Reverse shipment is slow and it may take up to 2 weeks (but usually less) for your package to reach us. Although we follow up with the courier to have it reach us sooner, this is something that we, unfortunately, do not have much control over.

  4. We will be able to process your refund/exchange only after inspecting the returned tees.

  5. We do not refund courier charges for return shipments.

  6. We will be unable to exchange your order more than once.